Frequently Asked Questions
How do I enrol?
IMPORTANT: Before you enrol, make sure you understand the terms and conditions of your enrolment. Download your FREE course guide in each course page, and access our student handbook for more information. If you have any questions, you may conact us through 1300 05 06 26 or send your enquiries to firstname.lastname@example.org.
What is Vocational Placement? How do I go about it?
Some courses require students to complete a set number of hours in the workplace to demonstrate and apply the target knowledge and skills for the qualification. For example:
Can I get a refund?
Why get a refund, when you can start your course for FREE? We take pride in the quality of our training programs. As such, we offer all our students a FREE trial period at the beginning of each full course. It typically covers one module or subject where students are not required to pay any tuition fees. You can cancel your enrolment anytime during the free trial period. Charges will only apply at the end of the FREE trial period when you have full access to all the modules for the course.
How much are the courses?
Course fees are outlined in the course information sheets. Click here to visit our course page.
What is the mode of delivery?
HPI Training Group offers different modes of delivery for different programs. The following are typical modes of delivery offered:
What if I can't complete the course?
You will be issued with a Statement of Attainment for the units you are able to complete successfully. You will have the option to apply for course extension to complete the rest of the course.
I want to take advantage of the sale but I'm not ready to start my course yet. What can I do?
You can register to any course and delay your enrolment for up to six months from the date of registration. Talk to your enrolment coordinator about it.
What is your policy on Privacy and Confidentiality?
HPI Training Group is committed to protecting the privacy and accuracy of confidential information to the extent possible, subject to provisions of state and federal law.
Although there are many applications and websites that collect information and other statistics about their users, we DO NOT collect any personal information about you when you visit this web site, unless you explicitly provide this information for a known and declared purpose.
Any information collected from you will only be used for the purpose stated in the form used for collection, unless otherwise explicitly stated.
What happens if the privacy statement changes?
This Privacy Statement was last revised on 27 July 2020. We may change this Privacy Statement at any time and for any reason. We encourage you to review this Privacy Statement each time you visit the web site.
If we decide to make a significant change to our Privacy Statement, we will post a notice on the homepage of our web site for a period of time after the change is made.
What about privacy on other web sites?
This web site may contain links to other web sites. Some of those web sites may be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of web sites operated by others.
We are not responsible for the performance of web sites operated by third parties or for your business dealings with them. Therefore, whenever you leave this web site we recommend that you review each web site's privacy practices and make your own conclusions regarding the adequacy of these practices.
How to contact us
If you have questions or comments about this Privacy Statement, please use the (Contact Form/Email) on this web site.