Course Summary

Delivery Method: Online or Blended

Duration: 12 months

Work Placement: Minimum of 120 hours

Start Date: Anytime

Entry Requirements: No formal entry requirement

Course Fee: Online: $899 

                      Blended: $1399


Why study this course?

Make a start in your career in the community services industry with this entry-level qualification.

The disability sector is a dynamic and rapidly growing industry with the National Disability Insurance Scheme (NDIS) being a key driver. Demand for skilled workers is expected to continue well into the future.

The nationally accredited Certificate III in Individual Support (Disability) will give you the skills for a rewarding career as a disability support worker in a skills shortage area.

What will you learn?

You will learn how to provide individualised support to help your clients reach their full potential, engage with their community and pursue their personal goals.


Who is this course for?

This course is for:

  • people who have no experience in disability support and are interested in getting into the industry

  • people currently working as disability support workers who do not hold a formal qualification


The successful achievement of this qualification requires you to complete all 7 core and 6 elective units from the list below. You will also be required to undertake 120 hours of work placement in an approved setting.


7 Core Units

CHCCCS015 - Provide individualised support

CHCCCS023 - Support independence and well being

HLTAAP001 - Recognise healthy body systems

CHCLEG001 - Work legally and ethically

HLTWHS002 - Follow safe work practices for direct client care

CHCCOM005 - Communicate and work in health or community services

CHCDIV001 - Work with diverse people


6 Elective Units

CHCDIS001 - Contribute to ongoing skills development using a strengths-based approach

CHCDIS002 - Follow established person-centred behaviour supports

CHCDIS003 - Support community participation and social inclusion

CHCDIS007 - Facilitate the empowerment of people with disability

CHCPAL001 - Deliver care services using a palliative approach

HLTAID003 - Provide first aid*


NOTE: HLTAID003 Provide First Aid unit is NOT delivered by HPI. You need to organise the completion of this unit with an external provider at your own cost.


Career Pathway:

Disability support worker

Residential support worker

Disability school support officer

Disability service officer


Qualification Pathway:

Continue your studies in:

Certificate III in Individual Support (Ageing, Home & Community)

Certificate IV in Disability


Two delivery methods are available for the course work:


Option A: Online

It is an self-paced online delivery designed for those that need a flexible learning structure. We provide our learners ongoing support throughout the learning-pathway via Email and our Discussion Forums.

Option B: Blended Delivery

It combines 12 sessions of 3-hour virtual classroom training via Zoom with self-paced learning. This process will substantially assist you in accelerating your learning and assessment pathway. Please obtain the latest timetable for the virtual classroom training before you enrol.


We clustered the CHC33015 to create a more effective and easy to follow learning experience. By grouping together similar course units, we have minimised the amount of repetitive course work you have to do to gain your qualification.


You need to complete 7 assessment workbooks containing:

Knowledge based questions

Case studies


Observation and third-party evidence from work placement